Privacy Policy
Last Updated: July 15, 2025
Welcome to Zax Designs, operated by Homzy (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.
This Policy applies to all interactions through our platform, including purchases, quotes, consultations, newsletters, and inquiries. Our store is hosted on Shopify, a trusted e-commerce provider, which helps us serve you better.
By using our services, you agree to the practices described in this Privacy Policy.
1. Definitions
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“Personal Information” means any information that identifies or could reasonably be linked to you.
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“Services” refer to our website, store, and design offerings provided by Zax Designs.
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“Device” includes your computer, phone, or tablet used to access our services.
2. Information We Collect
We may collect or receive the following categories of personal information:
a. Information You Provide:
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Full name
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Phone number
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Email address
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Shipping and billing addresses
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Payment details (via secure Shopify payment processors)
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Project inquiry details or consultation requests
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Customer reviews or testimonials
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Login information (if applicable)
b. Automatically Collected Information:
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IP address
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Browser type and version
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Device type and operating system
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Pages visited, time spent, referring URLs
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Cookies, web beacons, and log data
c. Cookies & Tracking Technologies:
We use cookies and similar tools to:
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Improve website performance
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Remember your preferences
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Deliver targeted advertising (e.g., Google Ads, Facebook Pixels)
You may disable cookies via your browser settings.
3. Why We Collect Your Data
We process your information to:
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Fulfill product orders or design service requests
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Create, manage, and update your account (if applicable)
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Respond to customer inquiries or complaints
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Send order confirmations, quotes, and invoices
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Recommend products or services
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Customize your shopping experience
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Provide updates on promotions or events (only if you opt-in)
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Prevent fraud and ensure website security
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Comply with legal requirements (e.g., POPIA, GDPR)
4. Marketing & Behavioral Advertising
We may use your data for personalized marketing such as:
You may opt-out of receiving promotional communications at any time by clicking “Unsubscribe” in our emails or by contacting us at ahmed.nabil@homzy.co.za.
To opt out of behavior-based advertising:
5. Sharing Your Information
We may share your data with trusted third parties including:
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Shopify, our e-commerce host
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Payment gateways (e.g., PayFast, PayPal, or Shopify Payments)
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Shipping and delivery providers
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Email marketing tools (e.g., Mailchimp, Klaviyo)
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IT, legal, or analytics service providers
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Law enforcement, if legally required
We only share the minimum necessary information, and all third-party service providers are expected to handle your data in compliance with relevant privacy regulations.
6. Mobile Device & App Permissions
If you access our site via a mobile device, we may collect:
You may control these permissions via your device settings.
7. Data Retention
We retain personal information for as long as necessary to:
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Provide services and fulfill transactions
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Comply with tax and legal obligations
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Resolve disputes or enforce contracts
If you request account deletion or data removal, we will securely delete or anonymize your information unless we are legally required to retain it.
8. Security Measures
We take data protection seriously by implementing:
While we take all reasonable precautions, no online platform can guarantee absolute security.
9. Your Rights (POPIA & GDPR)
As a data subject, you may have the right to:
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Access: Request a copy of the personal data we hold about you.
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Correct: Update incorrect or outdated data.
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Delete: Request that we delete your data (where legally permitted).
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Object: Restrict processing or refuse direct marketing.
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Withdraw Consent: At any time, for communications or promotions.
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Complain: Submit complaints to your local data authority (e.g., Information Regulator in SA).
To exercise your rights, email us at ahmed.nabil@homzy.co.za
10. Shopify's Role in Data Collection
Shopify acts as a data processor and collects information through cookies, analytics, and payment processing. They may store your information in the US, Canada, or other jurisdictions.
Learn more:
🔗 Shopify Privacy Policy
🔗 Shopify Privacy Portal (for rights requests)
11. Third-Party Links
Our website may link to external sites. We are not responsible for the privacy practices of those websites. Please review their policies separately.
12. Children's Privacy
We do not knowingly collect data from children under 18. If you believe a child has submitted information to us, contact us immediately for removal.
13. International Data Transfers
We may transfer data to countries outside of South Africa (e.g., for Shopify infrastructure or global tools). We ensure proper safeguards, including:
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Standard Contractual Clauses
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Data processing agreements
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POPIA/GDPR compliance from all partners
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. The updated version will always be posted here with a revised "Last Updated" date.
15. Contact Us
If you have any questions about your personal data, this policy, or would like to exercise your rights, contact us at:
📧 Email: ahmed.nabil@homzy.co.za
🏢 Address: 26 Main Reef Rd, Johannesburg, GP, 2093, South Africa
