Shipping & Service Delivery Policy

Last Updated: July 15, 2025

At Zax Designs, we specialize in delivering exceptional interior design services — not physical products. This means we do not ship items or merchandise.

How Our Services Are Delivered

• Consultations & Quotes: Delivered via email, phone, or virtual meetings according to your preference.

• Design Concepts & Mood Boards: Shared digitally through email or secure online platforms.

• Project Implementation: Our team coordinates any onsite work, installations, or furniture sourcing directly with you.

• Timelines: Project start dates, milestones, and completion times will be discussed and agreed upon in your signed service agreement or project proposal.

Location & Service Areas

Our interior design services are primarily available within [your city/region, e.g., Johannesburg and surrounding areas]. For remote consultations or digital services, we can serve clients nationally and internationally.

Communication

You will receive timely updates about your project status via your preferred communication channel (email, phone, WhatsApp, etc.). If onsite visits are required, we will schedule them at mutually convenient times.

Changes & Delays

While we strive to meet agreed timelines, factors such as client approvals, availability of materials, or unforeseen circumstances may affect delivery schedules. We commit to keeping you informed throughout the process.

Questions?

If you have any questions about how we deliver our services, please contact us at:

📧 ahmed.nabil@homzy.co.za